SM Gift Card
The SM Gift Card can be purchased in a variety of denominations for use on our website. Gift Cards are non-transferable and may not be returned or redeemed for cash. Gift cards will be delivered by email only - a physical card will not be issued.
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Shipping & Returns
Shipping
A shipping confirmation with tracking will be emailed when your order has been shipped.
Orders shipping within the US are shipped via USPS - typical ship times are 3-7 working days. Please contact us for rush shipping options. We offer shipping insurance with Route which can be added to your order on the cart page.
Orders shipping to destinations outside the US will be shipped via DHL (typical ship time is 3-7 days) or USPS (typical ship time is up to three weeks depending on destination). If you have placed an order shipping to a destination outside the US, tax, customs and import duties will be levied by the client's local government on top of our shipping cost. Please review our Shipping page for more details.
Returns
Any full-price, unworn and unwashed items may be returned for refund or exchange within 30 days of receiving your order. Purchases made using a gift card or store credit are eligible for exchange or store credit only.
All sale items marked 20% off or greater are final sale.
Please review our Returns page for more details including instructions on starting a return.
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Contact Us
For customer service inquiries please contact info@shainamote.com
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